Equipment Service

When you invest in Island Oasis products, you get the Island Oasis customer and technical support teams in your corner. We have over 80 Island Oasis sales and service representatives available to provide on-site training and regular scheduled maintenance of the equipment. We guarantee a response to all service problems within 24 hours.

If you would like to speak to someone in our Technical / Equipment Support Center, please call us at 800.777.4752 x5250, Monday – Friday 8 a.m. – 8 p.m. EST. We have limited support available on weekends and holidays.

Feel free to submit a FORM with your questions or comments and we will respond promptly.

BLENDERS / SHAVERS

BATCH SYSTEMS

CHILLERS

 

Island Oasis Shaver Blender SB2100
Island Oasis Shaver Blender SB2100
  • Speed: Just 9 seconds for a 12 oz. drink
  • Consistency: Shaves the exact amount of ice for each drink
  • Portion Control: No product waste, saves money
  • Durability: The magnetic technology eliminates the clutch and improves efficiency
  • High-Volume: With the ice hopper full, the yield is approximately 42/13 oz. drinks
  • Versatile: Ideal for all of your frozen beverage recipes, including: Smoothies, Margaritas, Daiquiris, Lattes and more!

Information

Videos

No Service Videos Found.

Island Oasis Shaver Blender SB3X
Island Oasis Shaver Blender SB3X
  • Speed: Just 9 seconds for a 12 oz. drink
  • Consistency: Shaves the exact amount of ice for each drink
  • Portion Control: No product waste, saves money
  • Versatile: Ideal for all of your frozen beverage recipes

Information

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  • No Power to Machine

    Check:
    1. Power Cord connection.
    2. Ice Hopper cover is making contact with Safety Switch Rod.
    'If applicable'
    3. Reset Button.
    4. Main Circuit Breaker - Circuit Breaker at Outlet.
    5. If cord is damaged, it must be repaired by a service agent to avoid hazard.

  • Not Shaving Ice / Ice will not dispense

    Press 'Reset' button.

    If this does not solve the problem, disconnect Power and check:

    1. Ice bridging: When ice sits for long periods of time, it will melt and fuse together. When this occurs, ice will not drop into the Ice Bowl. To prevent this, you msut break up the ice.
    2. Blade adjustment
    3. Shaver Motor Belt for slippage

  • Inconsistent Ice Flow

    Disconnect Power. Check:
    1. That Blade and Assembly are secure.
    2. Blade for damage.
    3. Shaver belt for wear.
    Note: If the ice being used is changed, the ice flow will be affected and will have to be readjusted.
  • Inconsistency in Finished Drink

    Check:
    1. Portions of Mix and liquor, if applicable
    2. That Mix is completely thawed, if applicable
    3. Calibration of machine (link to video or calibration sheet)

  • Shaver and Blender operate, but Blades are not spinning in Blender Cup

    Disconnect Power. Check:
    1. Blender blade assembly for frozen bearings.
    2. Blender belt for wear.

  • The Machine is not Blending Properly

    Check:
    1. Portions of Mix and liquor, if applicable
    2. Calibration of machine. For details, click here.

  • Machine is leaking/ Won't drain properly

    Check that:
    1. Drain hose is not kinked or clogged.
    2. Drink hose is below water line.
    3. Drain hose is positioned properly to provide maximum water flow (see Service Manual, Section II - Drain System)

  • Loud noise during mix cycle

    Source of noise may be Blender Cup.
    Please see Operations Manual for solutions.

Videos

No Service Videos Found.

Hamilton Beach Tempest HBH650
Hamilton Beach Tempest HBH650
  • 12 second drink
  • Durable: 3 HP Motor with all-metal drive coupling
  • 64 oz. Polycarbonate Blender container
  • Wave Action ™ for super creamy drink profile
  • Easy to Use: 2 Speeds, jump cycle & pulse and Auto shut-off

Information

Videos

No Service Videos Found.

Bunn-O-Matic Ultra (Ultra 2)
Bunn-O-Matic Ultra (Ultra 2)

*Reverse auger design quickens freeze time and reduces air mixing with product

*Very simple to program and run thanks to touchpad display, which also guides cleaning and preventive maintenance

*2 -3 gallon Hoppers

* Enhanced “no-lube” design on faucets and seals simplifies installation and cleaning

* Refrigeration system internally monitored to ensure long-lasting performance

Information

Videos

No Service Videos Found.

Hamilton Beach Commercial HBB908
Hamilton Beach Commercial HBB908
  • 25 second drink
  • 2 Speed: High/Low Toggle Switch
  • Powerful 3/8 HP Motor
  • 44 oz. Polycarbonate Blender container

Information

Videos

No Service Videos Found.

Taylor Frozen Uncarbonated Beverage (FUB) Freezer (340)
Taylor Frozen Uncarbonated Beverage (FUB) Freezer (340)

* 7 qt Freezing Cylinder

* 20 qt Mix Hopper

* “Add Mix” indicator light

* Automatic Consistency Control: A specially designed viscosity control allows the operator to serve a wide variety of frozen beverages at the desired thickness.

Information

Videos

No Service Videos Found.

Taylor Frozen Beverage Freezer (430)
Taylor Frozen Beverage Freezer (430)

* 4 qt Freezing Cylinder

* 14 qt Mix Hopper

* “Add Mix” indicator light

* “Mix Out” sensor

* Automatic Consistency Control: A specially designed viscosity control allows the operator to serve a wide variety of frozen beverages at the desired thickness.

Information

Videos

No Service Videos Found.

Crathco G-Cool Single & Double Units
Crathco G-Cool Single & Double Units

* 5 gallon Bowl (2/2.5 gal available)

* Cools better than traditional dispensers

* Cleans 50% faster

* High-impact, 360 degree merchandising

Information

Videos

No Service Videos Found.

Hamilton Beach Summit Blender HBH850
Hamilton Beach Summit Blender HBH850

Information

Videos

No Service Videos Found.

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ISLAND OASIS ONLINE STORE

PREMIUM DRINK MIXES and BLENDERS & ICE SHAVERS

PREMIUM DRINK MIXES and BLENDERS & ICE SHAVERS

FEATURED IN FOOD & DRINK Magazine!

Read all about Island Oasis in the Summer 2013 edition!

Read all about Island Oasis in the Summer 2013 edition!

Try one of our culinary recipes!

Looking for new and different ways to use your Island Oasis drink mixes?  Try one of our culinary recipes!

Looking for new and different ways to use your Island Oasis drink mixes?  Try one of our culinary recipes!

"Better For You" Smoothie mix

New from Island Oasis! V8 VFusion Smoothie Mix has one full serving of fruit and vegetables in every deliciously refreshing glass.

New from Island Oasis! V8 VFusion Smoothie Mix has one full serving of fruit and vegetables in every deliciously refreshing glass.